OSA service does not start after reboot

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tommysharp
Posts: 55
Joined: Thu Jun 12, 2014 1:02 pm

OSA service does not start after reboot

#1 Post by tommysharp » Tue Jul 01, 2014 9:49 pm

When my server reboots the OSA service is setup to start automatically but never does. I can start it manually and it works fine from then on till the next reboot.

Where would I find any log files to help me troubleshoot this further?

tommysharp
Posts: 55
Joined: Thu Jun 12, 2014 1:02 pm

Re: OSA service does not start after reboot

#2 Post by tommysharp » Tue Jul 01, 2014 9:51 pm

Okay for reference it looks like this is the folder to look in on WinXP...

C:\Documents and Settings\All Users\Application Data\OSAE\Logs

In the OSAE Service.log file all if have is this...... This after everything looks to shut down fine as part of the reboot...

Code: Select all

07/02/2014 05:37:58.373 p.m. - Stopping...
07/02/2014 05:37:58.452 p.m. - Shutting down plugins
07/02/2014 05:37:58.452 p.m. - Shutting down Android
07/02/2014 05:37:59.920 p.m. - Shutting down DSC Alarm
07/02/2014 05:39:34.718 p.m. - Service Starting
Can't see anything else relevant in any of the other log files....

Automate
Posts: 1691
Joined: Sat Dec 11, 2010 1:44 pm
Location: US

Re: OSA service does not start after reboot

#3 Post by Automate » Wed Jul 02, 2014 4:53 pm

Did you check the Windows Event log? If it tried to start and failed there should be something in the log.

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