Installer Crashes log pasted below

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kendadk
Posts: 4
Joined: Sat Feb 01, 2014 8:55 am

Installer Crashes log pasted below

#1 Post by kendadk » Sat Feb 01, 2014 9:13 am

the Installer pops up a message stating the installer could not install the package. it does not say what package . please see log below. What is missing? any help would be appreciated

[0978:04B4][2014-02-01T01:03:46]i001: Burn v3.7.1224.0, Windows v5.1 (Build 2600: Service Pack 3), path: J:\Documents and Settings\Don\My Documents\Downloads\OSA_Server_v0.4.3_x86_x64.exe, cmdline: ''
[0978:04B4][2014-02-01T01:03:46]i000: Initializing string variable 'InstallFolder' to value '[ProgramFiles6432Folder]OSA'
[0978:04B4][2014-02-01T01:03:46]i000: Setting string variable 'WixBundleLog' to value 'J:\DOCUME~1\Don\LOCALS~1\Temp\Open_Source_Automation_-_Server_20140201010346.log'
[0978:04B4][2014-02-01T01:03:46]i000: Setting string variable 'WixBundleOriginalSource' to value 'J:\Documents and Settings\Don\My Documents\Downloads\OSA_Server_v0.4.3_x86_x64.exe'
[0978:04B4][2014-02-01T01:03:46]i052: Condition '((VersionNT >= v5.1) AND (ServicePackLevel >= 3)) OR ((VersionNT >= v5.2) AND (ServicePackLevel >= 2)) OR ((VersionNT >= v6.0) AND (ServicePackLevel >= 2) OR (VersionNT >= v6.0))' evaluates to true.
[0978:04B4][2014-02-01T01:03:46]i000: Setting string variable 'WixBundleName' to value 'Open Source Automation - Server'
[0978:04B4][2014-02-01T01:03:47]i100: Detect begin, 4 packages
[0978:04B4][2014-02-01T01:03:47]i000: Setting string variable 'Netfx4x64FullVersion' to value '4.0.30319'
[0978:04B4][2014-02-01T01:03:47]i000: Setting string variable 'Netfx4FullVersion' to value '4.0.30319'
[0978:04B4][2014-02-01T01:03:48]i052: Condition 'Netfx4FullVersion AND (NOT VersionNT64 OR Netfx4x64FullVersion)' evaluates to true.
[0978:04B4][2014-02-01T01:03:48]i101: Detected package: Netfx4Full, state: Present, cached: None
[0978:04B4][2014-02-01T01:03:48]i101: Detected package: UWS, state: Absent, cached: None
[0978:04B4][2014-02-01T01:03:48]i101: Detected package: ServerPackageIdx64, state: Absent, cached: None
[0978:04B4][2014-02-01T01:03:48]i101: Detected package: ServerPackageId, state: Absent, cached: None
[0978:04B4][2014-02-01T01:03:48]i199: Detect complete, result: 0x0
[0978:04B4][2014-02-01T01:03:51]i200: Plan begin, 4 packages, action: Install
[0978:04B4][2014-02-01T01:03:51]w321: Skipping dependency registration on package with no dependency providers: Netfx4Full
[0978:04B4][2014-02-01T01:03:51]w321: Skipping dependency registration on package with no dependency providers: UWS
[0978:04B4][2014-02-01T01:03:51]i000: Setting string variable 'WixBundleLog_UWS' to value 'J:\DOCUME~1\Don\LOCALS~1\Temp\Open_Source_Automation_-_Server_20140201010346_0_UWS.log'
[0978:04B4][2014-02-01T01:03:51]i052: Condition 'VersionNT64' evaluates to false.
[0978:04B4][2014-02-01T01:03:51]i052: Condition 'NOT VersionNT64' evaluates to true.
[0978:04B4][2014-02-01T01:03:51]i000: Setting string variable 'WixBundleRollbackLog_ServerPackageId' to value 'J:\DOCUME~1\Don\LOCALS~1\Temp\Open_Source_Automation_-_Server_20140201010346_1_ServerPackageId_rollback.log'
[0978:04B4][2014-02-01T01:03:51]i000: Setting string variable 'WixBundleLog_ServerPackageId' to value 'J:\DOCUME~1\Don\LOCALS~1\Temp\Open_Source_Automation_-_Server_20140201010346_1_ServerPackageId.log'
[0978:04B4][2014-02-01T01:03:51]i201: Planned package: Netfx4Full, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0978:04B4][2014-02-01T01:03:51]i201: Planned package: UWS, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[0978:04B4][2014-02-01T01:03:51]i201: Planned package: ServerPackageIdx64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0978:04B4][2014-02-01T01:03:51]i201: Planned package: ServerPackageId, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0978:04B4][2014-02-01T01:03:51]i299: Plan complete, result: 0x0
[0978:04B4][2014-02-01T01:03:51]i300: Apply begin
[08C4:087C][2014-02-01T01:03:53]i360: Creating a system restore point.
[08C4:087C][2014-02-01T01:03:59]i361: Created a system restore point.
[08C4:087C][2014-02-01T01:03:59]i000: Caching bundle from: 'J:\DOCUME~1\Don\LOCALS~1\Temp\{c2e56154-709c-4f4a-af38-86aac3615019}\.be\OSA - Server.exe' to: 'J:\Documents and Settings\All Users\Application Data\Package Cache\{c2e56154-709c-4f4a-af38-86aac3615019}\OSA - Server.exe'
[08C4:087C][2014-02-01T01:03:59]i320: Registering bundle dependency provider: {c2e56154-709c-4f4a-af38-86aac3615019}, version: 0.4.3.0
[08C4:0410][2014-02-01T01:04:00]i305: Verified acquired payload: UWS at path: J:\Documents and Settings\All Users\Application Data\Package Cache\.unverified\UWS, moving to: J:\Documents and Settings\All Users\Application Data\Package Cache\3B704CBF765EA61E76689F7B6EF2053059872CC0\UltiDev Web Server Setup.exe.
[08C4:0410][2014-02-01T01:04:00]i305: Verified acquired payload: ServerPackageId at path: J:\Documents and Settings\All Users\Application Data\Package Cache\.unverified\ServerPackageId, moving to: J:\Documents and Settings\All Users\Application Data\Package Cache\{07939A2A-61BA-4249-B953-0E9803C7E688}v0.4.3\Server Installer.msi.
[08C4:087C][2014-02-01T01:04:00]i301: Applying execute package: UWS, action: Install, path: J:\Documents and Settings\All Users\Application Data\Package Cache\3B704CBF765EA61E76689F7B6EF2053059872CC0\UltiDev Web Server Setup.exe, arguments: '"J:\Documents and Settings\All Users\Application Data\Package Cache\3B704CBF765EA61E76689F7B6EF2053059872CC0\UltiDev Web Server Setup.exe" /q'
[0978:04B4][2014-02-01T01:04:04]i319: Applied execute package: UWS, result: 0x0, restart: None
[08C4:087C][2014-02-01T01:04:04]i323: Registering package dependency provider: {07939A2A-61BA-4249-B953-0E9803C7E688}, version: 0.4.3, package: ServerPackageId
[08C4:087C][2014-02-01T01:04:04]i301: Applying execute package: ServerPackageId, action: Install, path: J:\Documents and Settings\All Users\Application Data\Package Cache\{07939A2A-61BA-4249-B953-0E9803C7E688}v0.4.3\Server Installer.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" INSTALLFOLDER="J:\Program Files\OSA"'
[08C4:087C][2014-02-01T01:06:34]e000: Error 0x80070643: Failed to install MSI package.
[08C4:087C][2014-02-01T01:06:34]e000: Error 0x80070643: Failed to execute MSI package.
[0978:04B4][2014-02-01T01:06:34]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[0978:04B4][2014-02-01T01:06:34]i319: Applied execute package: ServerPackageId, result: 0x80070643, restart: None
[0978:04B4][2014-02-01T01:06:34]e000: Error 0x80070643: Failed to execute MSI package.
[08C4:087C][2014-02-01T01:06:34]i318: Skipped rollback of package: ServerPackageId, action: Uninstall, already: Absent
[0978:04B4][2014-02-01T01:06:34]i319: Applied rollback package: ServerPackageId, result: 0x0, restart: None
[08C4:087C][2014-02-01T01:06:34]i329: Removed package dependency provider: {07939A2A-61BA-4249-B953-0E9803C7E688}, package: ServerPackageId
[08C4:087C][2014-02-01T01:06:34]i351: Removing cached package: ServerPackageId, from path: J:\Documents and Settings\All Users\Application Data\Package Cache\{07939A2A-61BA-4249-B953-0E9803C7E688}v0.4.3\
[08C4:087C][2014-02-01T01:06:34]i329: Removed package dependency provider: {DA805477-316E-4344-96EF-180BD76854F0}, package: ServerPackageIdx64
[08C4:087C][2014-02-01T01:06:34]i351: Removing cached package: UWS, from path: J:\Documents and Settings\All Users\Application Data\Package Cache\3B704CBF765EA61E76689F7B6EF2053059872CC0\
[08C4:087C][2014-02-01T01:06:34]i330: Removed bundle dependency provider: {c2e56154-709c-4f4a-af38-86aac3615019}
[08C4:087C][2014-02-01T01:06:34]i352: Removing cached bundle: {c2e56154-709c-4f4a-af38-86aac3615019}, from path: J:\Documents and Settings\All Users\Application Data\Package Cache\{c2e56154-709c-4f4a-af38-86aac3615019}\
[0978:04B4][2014-02-01T01:06:34]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No

User avatar
Mat
Posts: 501
Joined: Thu Aug 09, 2012 2:35 pm
Location: UK

Re: Installer Crashes log pasted below

#2 Post by Mat » Sat Feb 01, 2014 2:27 pm

Hi kendadk,

Welcome to OSA, by the look of the GUID's that is likely to have failed on the Ulti Dev Web server installation. There is a bigger log in the temp directory which has more information if you could grab the log and upload it, there will be more information. What OS are you installing on? Ulti Dev has a depenencies on .NET 2 which it doesnt check for in the current version of the installer, so you may need to install it by hand.

kendadk
Posts: 4
Joined: Sat Feb 01, 2014 8:55 am

Re: Installer Crashes log pasted below

#3 Post by kendadk » Sat Feb 01, 2014 5:20 pm

:D Thanks Matt The .net cured my ills thanks I will now start to explore!!

Automate
Posts: 1691
Joined: Sat Dec 11, 2010 1:44 pm
Location: US

Re: Installer Crashes log pasted below

#4 Post by Automate » Tue Feb 04, 2014 3:33 am

Mat wrote:Ulti Dev has a depenencies on .NET 2 which it doesnt check for in the current version of the installer, so you may need to install it by hand.
@Mat, I only have .NET 4.5 on my systems and the web server works fine. Do you know which systems need .NET 2?

Automate
Posts: 1691
Joined: Sat Dec 11, 2010 1:44 pm
Location: US

Re: Installer Crashes log pasted below

#5 Post by Automate » Sat Feb 08, 2014 7:16 pm

Mat wrote:Ulti Dev has a depenencies on .NET 2 which it doesnt check for in the current version of the installer, so you may need to install it by hand.
I noticed this.
If your application targets ASP.NET 4.x, please be sure to add ".NET Framework 4.0 Full" as a dependency. Many desktop systems have .NET Framework 4.0 Client Profile, which is insufficient for running ASP.NET 4.x web apps.
here http://ultidev.com/Forums/yaf_postsm280 ... x#post2804

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